Newsletters - October 2020
MyChargeBack in the News
New on Our Website
Even before the COVID-19 pandemic began, statistical evidence shows that card-not-present transactions are growing while in-house transactions have beenfalling. That was due, of course, to online shopping. But the COVID-19 pandemichas sped up the purchasing evolution that was already underway.The coronavirus has forced many companies out of business, while many others, including banks and call centers, have been forced to radically adapt. While pushing ecommerce, the pandemic also disrupted customer service.The result of all the ongoing changes, accelerated by the pandemic, has been asurge of chargebacks at just the time that banks are least able to process them. Banks find themselves understaffed, with many of the remaining employees working from home doing unfamiliar tasks. Our thanks to Eli Waldman for an informative and interesting talk. We look forward to future webinars to cover more topics of interest and critical importanceto you. Stay tuned! We’re at work preparing additional webinars. In themeanwhile, if you missed this one, you can see it
Even before the COVID-19 pandemic began, statistical evidence shows that card-not-present transactions are growing while in-house transactions have beenfalling. That was due, of course, to online shopping. But the COVID-19 pandemichas sped up the purchasing evolution that was already underway.The coronavirus has forced many companies out of business, while many others, including banks and call centers, have been forced to radically adapt. While pushing ecommerce, the pandemic also disrupted customer service.The result of all the ongoing changes, accelerated by the pandemic, has been asurge of chargebacks at just the time that banks are least able to process them. Banks find themselves understaffed, with many of the remaining employees working from home doing unfamiliar tasks. Our thanks to Eli Waldman for an informative and interesting talk. We look forward to future webinars to cover more topics of interest and critical importanceto you. Stay tuned! We’re at work preparing additional webinars. In themeanwhile, if you missed this one, you can see it
COVID Scams of the Month
COVID-19: Fraud
“Websites with fake news about COVID-19 or posing as charities are easily shared on social
media. But these bogus websites can do more than just spread misinformation. By asking you to
create an account or log in, they gain access to your personal information and can even infect your
device with malware ...
Read More
COVID-19 Operating in the 'new normal' – A backdoor to increased fraud risk?
“It is not hard to see why the crisis might provide fertile ground for fraud. The combination of
financial and health threats makes people more vulnerable and creates opportunities for
fraudsters.
Read More
Social Media Scamming Attempts Skyrocket During Pandemic
“More people are reporting losing money to scams that started on places like Facebook,
Instagram, LinkedIn, Snapchat, TikTok and Twitter, according to a new report by the Federal Trade
Commission. Such complaints more than tripled in the past year, with a sharp increase in the
second quarter of 2020, according to FTC data.
Read More
BBB Study: Vehicle Shipper and Escrow Scams Growing
“Social distancing guidelines during the COVID-19 pandemic have fueled an unprecedented shift to
online shopping for consumer goods of all kinds, including vehicles, with particularly high demand
for recreational vehicles (RVs).
Read More
How FX Scammers Took Advantage of the COVID-19 Crisis
While the COVID-19 pandemic caused world-wide panic. Fraudsters were busy engineering scams
that sound enticing during a pandemic. For instance, during the initial lockdown, just around the time
the stimulus check was announced, there was a lot of speculation on investment ideas.
Read More
MyChargeBack’s Tip of the Month
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